Base Bay is an authorized reseller that handles the parts most teams dread — the migration, the DNS records, the admin console, the licence maths — so your inboxes land clean from day one.
Authorized Google Workspace Reseller · Google Cloud Partner
Trusted by 2,000+ growing teams
Licences bought direct come with a billing page and a help centre. Licences bought through Base Bay come with named engineers, a migration plan and a phone number that a person answers.
Reseller agreements give us pricing tiers and promotional terms that individual buyers can't access on their own. We pass the advantage on, then fold onboarding and support in at no extra charge.
Quote in one business dayMail, calendars, contacts, shared drives and permissions move across with history intact. We run the sync in the background and cut over out of hours, so nobody loses a working morning.
Zero-downtime cutoverSPF, DKIM and DMARC published and aligned, MX records verified, legacy senders inventoried. We monitor placement for the first thirty days and tune the policy before you enforce it.
SPF · DKIM · DMARCReach a Workspace-certified engineer by email, phone or shared channel — no tiered bot queue. Priority incidents get a response inside fifteen minutes, day or night, weekend or not.
15-minute priority responseEvery edition below is the genuine Google Workspace product, licensed through our reseller agreement. Onboarding, migration and support are included with all of them — the only thing that changes is storage, controls and AI features.
A clean, professional foundation for small teams getting off consumer mail.
Custom pricing for your team
Request a quoteThe edition most growing companies land on — recording, storage headroom and Gemini.
Custom pricing for your team
Request a quoteFor teams with compliance obligations, records retention or regulated clients.
Custom pricing for your team
Request a quoteAdvanced security, data regions and support for organisations at scale.
Custom pricing for your team
Request a quoteNot sure which edition fits? Send us your headcount, current mail provider and any compliance requirements — we'll map them to the right edition and show you what changes if you scale up or down mid-term. Annual and flexible commitments are both available.
Google sells the software. A reseller sells the outcome — a domain that authenticates, a directory that's organised, staff who know where their files went, and an invoice that your finance team can actually process.
Base Bay has moved teams off Microsoft 365, cPanel mail, Zoho, legacy Exchange and consumer Gmail. We know where each of those migrations tends to break, and we plan around it before we touch your MX records.
“We switched forty-two people over a Friday night. Monday morning, the only question anyone asked was where the shared drive shortcut had moved to.”
— Operations lead, logistics client, 42 seatsWe inventory every mailbox, alias, distribution list and shared folder first, then run a delta sync so the final cutover moves only what changed. Calendar invites, contact groups and permissions travel with the data.
Organisational units mirroring your teams, groups with sensible ownership, delegated admin roles, mobile device rules and sharing policies. Built once, documented, and handed over so your IT lead isn't guessing.
Authentication records published and aligned, a DMARC policy stepped from monitor to enforce, and a warm-up plan for domains that have been quiet. We watch reports for thirty days and fix what the data shows.
We enable Gemini on eligible editions, scope which units get it, and run a short session so people use it for drafting, summarising and meeting notes rather than ignoring the button entirely.
One consolidated invoice in your currency with the tax details your accounts team needs, matched to purchase orders where required. Add or remove seats mid-term and we reconcile it on the next cycle.
The same named contact through onboarding, renewals and everything in between — plus 24/7 access to certified engineers for anything urgent. No ticket lottery, no re-explaining your setup every time.
Most teams go from initial call to a fully migrated, authenticated domain within a week. Larger or regulated rollouts get a staged plan with a pilot group first.
A short call or a detailed email. Headcount, current provider, domains, compliance needs.
Licences provisioned, data synced, DNS and authentication published, policies applied.
Onboarding session, admin handover pack, then ongoing support and a single renewal contact.
A mail platform is only as good as what it keeps out and what it gets delivered. We set both up during onboarding — not as a later project you never get around to.
Records published, keys rotated on a schedule and alignment verified across every sending source — your marketing platform included, not just Gmail.
2FA enforced across the directory with security keys for admins, session limits for shared machines and a documented recovery path for lost devices.
Rules that catch card numbers, ID formats and confidential labels before they leave the organisation — in Gmail attachments and Drive sharing alike.
Sharing boundaries, third-party app allowlists, endpoint rules and audit logging tuned to how your teams actually work rather than a blanket lockdown.
You get a written record of every record published, every policy applied and every decision made — so a future admin, auditor or new hire can pick it up without archaeology.
A migration is judged the morning after. Here's what three of ours had to say once the dust settled.
“We'd been on an ageing Exchange server for nine years and everyone assumed moving would be a fortnight of chaos. Base Bay mapped every shared mailbox first, ran the sync quietly for three days, and switched us over on a Saturday. Nothing was missing on Monday. Nothing.”
“Our client emails were quietly landing in spam and nobody could tell us why. Base Bay found two forgotten sending services that weren't in our SPF record, fixed the alignment, and walked our DMARC policy up to enforce over six weeks. Reply rates recovered within a month.”
“As a firm handling regulated client files, retention and access controls weren't optional. They set up Vault, scoped DLP rules to the practice groups that needed them, and produced a handover document our compliance officer actually reads. The support has stayed sharp two renewals in.”
The things teams ask us before they commit. If yours isn't here, just send it over.
It depends on the edition you choose, your seat count and your commitment term — which is why we don't publish a single figure. Request a quote and we'll share pricing tailored to your team size, usually within one business day, along with what changes if you add seats later.
It's the genuine Google Workspace product, licensed through our authorized reseller agreement. You get the same Gmail, Drive, Meet, Docs and admin console you would buying direct, with identical service levels from Google.
The difference is who you deal with: Base Bay provisions the licences, runs the migration, configures the console and answers your support calls. Base Bay is an independent reseller — we are not Google, and we don't speak on Google's behalf.
A typical team of under a hundred seats completes in about 48 hours, most of which is background syncing you won't notice. Larger or multi-domain environments are staged over a couple of weeks with a pilot group going first.
No mail is lost. We sync historic data before touching your MX records, then run a delta sync after cutover to catch anything that arrived in between. A documented rollback plan exists for every migration, though we have yet to need one.
Yes. Outlook folders map to Gmail labels, calendars and recurring meetings carry across, contacts and distribution lists are recreated as Google Groups, and SharePoint or OneDrive content moves into shared drives with permissions preserved where the models line up.
Where the two platforms genuinely differ — nested public folders, certain mailbox rules — we flag it during the audit and agree the approach with you before migration day, rather than surprising anyone afterwards.
24/7 access to Workspace-certified engineers by email, phone or a shared chat channel, plus a named account manager who stays with you through renewals. Priority incidents get a response within fifteen minutes.
Day-to-day requests — a new starter, a leaver's mailbox delegated, a group created, an alias added — are handled by us at no extra charge. Support is included with every seat rather than sold as an add-on tier.
Adding seats is immediate — tell us and the licences are live the same day, reconciled on your next invoice. Reductions and edition changes depend on the commitment term you chose, and we'll always explain the options before you sign anything.
Many clients start on Business Standard and move specific departments to Business Plus or Enterprise as compliance needs grow. Mixed-edition organisations are common and we manage the split for you.
Still weighing it up? Email info@basebay.co and a real engineer will reply — not a sequence.
Send us your headcount and current setup. You'll get an edition recommendation, a migration outline and a written quote — usually within one business day.
No obligation, no sales sequence. Authorized Google Workspace Reseller · Google Cloud Partner